Frequently asked questions

SHIPPING

How long will it take to receive my package?
Our delivery time is 5–12 days from when the package is shipped. We aim to ship orders every weekday. Please note that delays may occasionally occur due to high demand at the carrier.

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PRODUCT

Can I return my product?
Of course, you can return your order. Please email support@ecolira.com to receive return instructions.

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Are the bristles eco-friendly?

Yes, medium-firm bristles are made from castor bean oil and are compostable, while ultra-soft nano bristles are recyclable.

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What is the handle made of?

The handle is crafted from 100% sustainably sourced bamboo, which is naturally antibacterial and biodegradable.

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Is this safe for children?

Absolutely! The ergonomic design fits small hands, and the bristles are gentle yet effective for ages 3 and up.

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OTHER

Any questions?
If you have any questions, feel free to contact us at support@ecolira.com.